Terms // Plain language
Terms and privacy
This page covers what the pack costs you and what our server keeps about you, along with how to ask us to take something down. It's written plainly so that you can actually read it.
Last updated 06 Nov 2026
01 // Who we are
Unofficial, and not affiliated
Archduke Interactive is a group of players who make mods for OPERATOR, and until 6 November 2026 we went by Operator Dev Group. We aren't affiliated with Vector Interactive, the studio that makes OPERATOR, or with anyone who publishes it, and they don't make or endorse anything here.
Nothing on this site is an official product. If you have a problem with the game itself, take it to its developers, and if you have a problem with something we made, tell us and we'll deal with it.
Every trademark named on this site or in the pack belongs to its owner. Weapon names, camo patterns, brands and insignia are used to say what a thing is, and no endorsement comes with any of them.
02 // What it costs
The pack is free
Everything on this site downloads for nothing, and you don't need an account or a key to use the pack, only your own copy of OPERATOR. Every mod and every update reaches every player at the same time, and nobody can pay to get any part of the pack, or to get it sooner than anybody else.
We have a Patreon for anyone who wants to support the work, and it pays for the domain and the server along with the hours that go into each release. A supporter gets our thanks and the same pack as every other player.
How Patreon handles the money
Patreon runs the billing, and we don't. They charge the card on the date they set and hold the money for about a week before any of it reaches us. The amount on your statement can come out higher than the price you picked, because Patreon adds whatever tax your country requires, and an app store adds its own cut if you joined from inside an app. We never see a card number.
Cancelling happens on their side as well. You do it from your own Patreon account before the next billing date, and refunds go through Patreon's billing history within 60 days of a payment and through Patreon support after that. You're welcome to ask us, but we can't hand back money we never held.
As a creator on Patreon we follow Patreon's rules, and one of them is that a creator may only offer what they have the right to offer.
The old store
The launcher used to have a store for a few extras. It's closed now, and Zombies and Cinecam come free with the pack. Anything somebody bought before the store closed stays on the account that bought it.
03 // Takedowns
Ask, and it comes down
If you hold the rights to something in the pack and you want it gone, write to us and it goes. We won't argue with you or ask you to file a formal notice first, though we may ask which files you mean, so that we take down the right thing.
Once we've read your message we pull the file from distribution and stop the launcher handing it out, within 48 hours and usually sooner. If you'd like something changed and kept, say so and we'll make that change. This goes for any rights holder, the developers of OPERATOR included.
Where to send it
Message us on our Discord at discord.gg/MB6z9S7U4, and tell us what you hold the rights to and which files you mean.
04 // No warranty
Use it at your own risk
Everything here comes as it is, with no warranty of any kind. We can't promise that a mod works on your machine the way its page says, or that it keeps working after the next game update.
Mods change how a game runs. This pack loads code into OPERATOR and writes files into its folder, and it can crash the game or corrupt a save, break a session for whoever you're playing with, or stop working on the day the game updates. We test what we ship and we fix what gets reported, and neither of those is a guarantee.
You install it because you want to, and to the fullest extent the law allows, we aren't liable for damage, lost data, lost time or anything else that follows from using it. Some places don't allow that exclusion, and where yours doesn't, your local law wins and this paragraph gives way to it. If you're not comfortable with any of that, don't install the pack.
Installing mods may also go against the game's own terms of service. That's between you and the game's developers, and you should know about it before you start.
Taking it off
Press UNINSTALL under SETTINGS in the launcher. It removes every one of our mods and maps along with the launcher's own files and shortcuts, then the launcher itself, and it leaves OPERATOR where it is with your saves, your settings and outfits, your own maps and any mods that came from somebody else.
05 // Accounts
Accounts and keys
The pack needs no account, and you can play everything in it without ever signing in. You need one to send a crash report from the launcher, which asks you to sign in with Steam, and you can link your Patreon if you support us so the launcher knows you're a supporter.
What a key is
When you sign in, our server gives your launcher a key, which is thirty-two random bytes kept in a file on your own PC. We store only a one-way hash of it, the same way a password is stored, and it's nothing you ever need to remember. You sign in with Steam or with Patreon, and both open your browser on that service's own page before the launcher picks its key up by itself. The players who build and test the pack with us can also be given an invite code, eight characters long, that does the same job.
What the launcher asks
When it starts, and about once an hour while it's open, the launcher asks our server whose it is. The answer is small, just whether the account is active and the name on it. The server notes when your launcher last asked and which version it's running, and that's how we can tell whether a bug report is about a current build.
The developer repository
The players who build and test the pack with us work from a private repository on GitHub. A place in it is something we hand out to the team, and nobody can buy one. Asking for a place sends your GitHub username to us, and a person here reads every request before pressing confirm by hand. Once you're in, GitHub's own terms and privacy policy cover what happens there.
How an account ends
If you stop supporting us on Patreon, your launcher shows that and the pack carries on working exactly as it did, since nothing in it depends on paying. We can close an account ourselves if it's used to send abuse through the REPORT page, and if we do, we'll tell you why.
06 // Privacy
What our server keeps
There's no advertising or analytics on this site, and nothing about you is sold to anybody. Most players never have an account at all, so very little of what follows ever applies to them.
Server logs
Like any web server, ours sees your IP address and the pages you ask for, and those logs exist to keep the site running and to stop abuse.
Download counts
We keep two numbers for each file, how many times it was downloaded and how many separate players downloaded it. Telling one visitor from another takes a keyed one-way hash of your address, kept beside the file name, and the key for it lives on the server and never leaves. We don't keep the address itself or try to work it back out of the hash. All the hash is ever used for is matching it against another hash of the same address, so six clicks from one player still count as one.
Reports from the old form on this site
The form on this site is closed, and reports come from the launcher now. For a report that was sent through the old form, we keep what you typed along with the pack version, the description of your machine and the log file you attached, and your IP address as a one-way hash for rate limiting.
Crash reports from the launcher
These leave your PC only when you press SEND on the launcher's REPORT page, and only from an account signed in with Steam, and a report needs a log the game itself wrote. A report is a zip of the logs the game and the mods wrote, your mod settings, the names of the files in your game folder, a description of your PC covering the processor, the graphics card and its driver, the memory and the motherboard, what Windows recorded about the game crashing or hanging, and the crash dump if you leave it in. A dump is a copy of part of the game's memory at the moment it broke.
Your Windows user name and PC name are blanked out before anything leaves, and anything shaped like a password token is removed. The report is filed under your account with its name, the number and name of the Steam account you signed in with, and your Discord name if you add it. The launcher also reads which Steam account your PC is on, and the report says whether that's the same one.
The server keeps that PC account's number, and a random number the launcher makes the first time you send a report, as one-way hashes in the same way it keeps addresses. Those tell one player's reports apart from another's, and they're how a player who sends abuse gets blocked whatever account they use next.
The zip is kept on our server and in a private GitHub repository that only our developers can open, for 90 days, or for 30 days when it holds a crash dump. The ticket, your note and the summary stay until you ask us to delete them or until we clear out closed reports. SAVE THE ZIP INSTEAD, on the same page, shows you exactly what would be sent.
If you're unsure about a log file, open it before you send it. A game log usually contains your Windows user name and your folder paths along with details of your hardware, and we use it to work out what broke and for nothing else.
Messages on a report
We can reply to a report on the launcher's REPORT page, and you can reply back. Those messages are kept with the report and deleted along with it, and only your account and our developers can read them. They pass through the same filter as the report itself.
Accounts
If you sign a launcher in, our server keeps one row about you. It holds the name to call you and whether the account is active, a one-way hash of your launcher key, your Patreon member id with the tier and the pledge amount Patreon reports if you linked Patreon, when your launcher last checked in and which version it was running, which version of these terms you accepted and when, your GitHub username if you asked for a place in the developer repository, the Steam account you signed in with and what its public profile says, and a short note field for our own reminders. That's the whole row, and it holds neither your email address nor any payment details.
Purchases from the old store
When the launcher still had a store, Gumroad took the payments for it. For each purchase we keep the sale's number, what was bought and for how much, whether it was a test or a gift, its licence key and the account it unlocked, because that record is what keeps the item on that account. Gumroad sent us the buyer's email with each sale, and we didn't write it down anywhere. Your card and your billing details stay with Gumroad under its own privacy policy.
What the launcher sends
Your key and the launcher version go to our server and nowhere else. While you're signed in with Steam it also sends which Steam account owns OPERATOR on your PC, read from Steam's own files, so a launcher passed on to somebody else shows up. A crash report goes only when you send one yourself, and a message on it only when you send that.
Apart from those, the launcher doesn't send your game files, your saves, your hardware or anything about how you play, and there's no telemetry in it. Downloads come from GitHub, so GitHub sees each download the way it sees any other.
Signing in with Steam
You sign in on Steam's own page, so we never see your Steam password. Steam tells us the number of the account you signed in with, and from that account's public profile we read its name and whether it's a limited account or has a VAC ban on record. We keep those in your row, and a report you send shows them to our developers.
Signing in with Patreon
If you use that button, Patreon tells us your member id and the name on your account, whether you're an active patron and the amount you're entitled to, and whether your last charge went through. We keep those in the row described above. We don't ask Patreon for your email or your postal address, and Patreon never gives us your card. Patreon also sends us a signed message whenever a pledge changes, so the row stays current without us reading anything extra.
Patreon itself
Following a link to Patreon takes you to their site under their privacy policy, with your account and your card held by them. As a creator we can see what every creator sees about their own patrons, the email on the account included, and we use it to know who's supporting the work and to answer you if you write to us. It isn't put on a mailing list or passed to anybody, and since Patreon's record is theirs, corrections and deletions there go through Patreon.
GitHub
If you join the developer repository, we send your username to GitHub to invite you, and we remove it the same way when your place ends. GitHub then holds whatever it normally holds about one of its accounts, and we've got no part in that.
Fonts
Our pages load two typefaces from Google Fonts, so Google's servers see your IP address when a page loads. Nothing else on the site calls out to anybody, and the launcher loads nothing from anyone except our server and GitHub.
Cookies
There are no cookies for visitors. The developer portal sets one session cookie for whoever signs in to it, and the launcher uses no cookies at all.
How long we keep it
An account row lives as long as the account does and for a while after, so somebody who comes back finds the account they had. Bug reports are kept while the bug is open and cleared out afterwards. A crash report's zip is deleted after 90 days, or after 30 if it holds a crash dump, and the server's logs rotate.
Getting it deleted
Ask, and we'll delete your account row and your GitHub username along with any bug or crash reports you name, so send us the ticket number for each report. A purchase record is kept for as long as the purchase is yours, because it's what keeps the item on your account, and deleting it gives up what it unlocked. Gumroad keeps its own record of the sale for tax, and your Patreon record is Patreon's, so that one you ask them for.
Who can see all this
The server is ours, and the database sits on it. The portal behind it needs a named account with a password and a second factor, and since we hold only a hash of the key on your PC, nobody here can read it back out and pretend to be you.